Effective Date: May 20, 2026
At HIF Logistics (“HIF Logistics”, “we”, “our”, or “us”), we value your privacy and are committed to protecting the personal information you share with us through our website and logistics services.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Full name
- Company name
- Email address
- Phone number
- Billing and shipping address
- Freight and shipment details
Tchnical Information
- IP address
- Browser type
- Device information
- Pages visited
- Cookies and usage data
Business Information
- Shipment inquiries
- Customs documentation
- Logistics requirements
- Transaction records
2. How We Use Your Information
We use the collected information to:
- Provide freight forwarding and logistics services
- Respond to inquiries and quotations
- Process shipments and customs clearance
- Improve website functionality and user experience
- Communicate updates, promotions, or service notices
- Comply with legal and regulatory obligations
3. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Enhance website performance
- Analyze visitor traffic
- Remember user preferences
- Improve marketing effectiveness
You may disable cookies through your browser settings; however, some website functions may not operate properly.
4. Information Sharing
We do not sell your personal information.
We may share information with:
- Shipping carriers and logistics partners
- Customs brokers and government authorities
- Payment service providers
- IT and website service providers
- Legal or regulatory agencies when required by law
All third parties are expected to maintain the confidentiality and security of your information.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction.
However, no method of internet transmission or electronic storage is completely secure.
6. International Data Transfers
As an international logistics company, your information may be transferred and processed in countries outside your jurisdiction where data protection laws may differ.
By using our services, you consent to such transfers where legally permitted.
7. Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Object to certain processing activities
- Withdraw consent where applicable
To exercise these rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
9. Children’s Privacy
Our services are intended for business use and are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
11. Contact Us
If you have any questions regarding this Privacy Policy or your personal data, please contact:
Telephone number : +86 138 2311 4066
Email : allen@hifhk.com
