Terms of Service

Effective Date: May 20, 2026

Welcome to the HIF Logistics website. These Terms of Service (“Terms”) govern your access to and use of our website, services, and related logistics solutions provided by HIF Logistics (“HIF Logistics”, “we”, “our”, or “us”).

By accessing or using our website, you agree to comply with and be bound by these Terms.


1. Use of Website

You agree to use this website only for lawful purposes and in a manner that does not infringe upon the rights or restrict the use of the website by any third party.

You must not:

  • Use the website for fraudulent activities
  • Attempt unauthorized access to systems or data
  • Introduce viruses or malicious software
  • Interfere with website functionality or security

2. Services

HIF Logistics provides international freight forwarding, transportation, warehousing, customs clearance, and related logistics services.

All services are subject to:

  • Availability
  • Operational limitations
  • Applicable international trade laws and regulations
  • Separate service agreements or quotations where applicable

3. Quotes and Pricing

Any quotations provided through our website or communication channels are:

  • Non-binding unless confirmed in writing
  • Subject to change based on fuel costs, carrier pricing, customs duties, tariffs, or operational conditions
  • Valid only within the stated quotation period

Additional charges may apply for:

  • Customs inspections
  • Storage fees
  • Demurrage or detention
  • Special handling requirements
  • Delays beyond our control

4. Customer Responsibilities

Customers are responsible for:

  • Providing accurate shipment information and documentation
  • Ensuring goods comply with import/export regulations
  • Proper packaging and labeling of cargo
  • Payment of all agreed fees and charges

HIF Logistics is not responsible for delays or losses caused by inaccurate information or non-compliance with legal requirements.


5. Prohibited Goods

Customers must not ship prohibited, illegal, or restricted goods, including but not limited to:

  • Hazardous or illegal substances
  • Counterfeit products
  • Weapons or explosives
  • Items prohibited by applicable laws or carrier regulations

We reserve the right to refuse or suspend shipments that violate these requirements.


6. Limitation of Liability

To the maximum extent permitted by law, HIF Logistics shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits or business opportunities
  • Delays caused by customs, weather, strikes, port congestion, or force majeure events
  • Carrier-related damages outside our direct control

Our liability, where applicable, shall be limited to the amount paid for the specific service in question unless otherwise required by law or contract.


7. Intellectual Property

All website content, including logos, graphics, text, layouts, and designs, is the property of HIF Logistics unless otherwise stated.

You may not reproduce, distribute, modify, or commercially use any content without prior written consent.


8. Third-Party Services and Links

Our website may contain links to third-party websites or services. HIF Logistics is not responsible for the content, availability, or practices of external websites.


9. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use personal information.


10. Disclaimer

The information provided on this website is for general informational purposes only.

While we strive to maintain accurate and updated information, we make no warranties regarding:

  • Completeness
  • Accuracy
  • Reliability
  • Availability of the website or services

11. Termination

We reserve the right to suspend or terminate access to our website or services at any time, without prior notice, if these Terms are violated.


12. Governing Law

These Terms shall be governed and interpreted in accordance with the applicable laws and regulations of the jurisdiction in which HIF Logistics operates, unless otherwise agreed in writing.


13. Changes to Terms

HIF Logistics may update these Terms at any time. Updated versions will be posted on this page with a revised effective date.

Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

14. Contact Information

For questions regarding these Terms of Service, please contact:

Telephone number : +86 138 2311 4066

Email : allen@hifhk.com